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Tuesday, 02 July 2024

EAS Remote Monitoring for Retail Operations

As technologies evolve in the world, we often find ourselves in a time where technology is capable of assisting in making business operations more effective and efficient. At Handal Technology, we aspire to provide our clients technology to allow our clients to increase their efficiency and reduce costs.

Implementation EAS Remote Monitoring

EAS (Electronic Article Surveillance) is a security system that aids in curbing shrinkage. Remote monitoring for EAS refers to the use of technology to observe and manage the activities, conditions, performance of a system, device or process from a distance. With remote monitoring systems, when problems occur in-store; technicians would be able to monitor and assist in troubleshooting systems without conducting a visit.

As Indonesia is geographically large, it may not be cost effective for technicians to physically visit the store to perform troubleshoots. Hence, remote monitoring would assist in shaving costs. However, In rare cases, having a technician visit the store to perform troubleshooting would be an alternative solution to solving problems that a store is currently facing.

Benefits EAS Remote Monitoring

The EAS Remote Monitoring system in security surveillance technology provides essential advantages for ensuring system security and integrity. Key benefits include:

  • Reduced Travel Costs: Minimize expenses by reducing the need for technician visits.
  • System Health Monitoring: Continuously track and assess the performance of your systems.
  • Increased Revenue: Optimize operations to enhance profitability.
  • Enhanced Team Efficiency: Enable your team to work smarter with streamlined processes.
  • Faster Incident Response: Quickly address issues to minimize disruptions.
  • Accurate Monitoring: Gain precise insights into system performance and security status.
  • This system offers a modern solution for efficient and cost-effective surveillance management.

How to Use?

Remote monitoring requires Internet Connection which can be achieved through various mediums.

LAN Connection

In retail stores where EAS Systems are permitted to connect to the Local Area Network, our technicians are able to perform remote monitoring seamlessly due to stable connection. Our technicians would be able to notify in-store staff when abnormalities are found.

Portable Modems or Mobile Phone Hotspot

Portable Modem/Mobile Phone Hotspot is an option where retailers choose not to connect our EAS Systems to their Local Area Network.  In occasions where EAS Systems are experiencing frequency noises due to various reasons, in-store staff can connect with our technicians to request for troubleshooting.

Remote Desktop Application

Remote Desktop Application allows our technicians to remotely control in-store computers to perform troubleshooting. This is the most cost effective method but is the most tedious as our technicians would only be notified of problems when in-store staff are aware of the problems.

Summary

The implementation of Electronic Article Surveillance (EAS) systems, enhanced with remote monitoring capabilities, offers an efficient solution to reduce shrinkage and improve operational security. Remote monitoring enables technicians to observe and troubleshoot system issues without visiting the store, significantly reducing costs, especially in geographically vast regions like Indonesia. While in rare cases technician visits may still be required, remote monitoring provides a practical and cost-effective alternative.

EAS remote monitoring delivers several advantages: cost savings, real-time system health monitoring, improved revenue and team efficiency, faster incident response, and precise system performance tracking. This technology provides a modern and effective approach to surveillance and security management, catering to the unique needs of retail operations.

Secure Your Retail Operations with Handal Technology!

Discover how EAS remote monitoring can revolutionize your store's security and efficiency. Save costs, enhance performance, and respond to issues faster—all with cutting-edge technology tailored for your needs.  

Ready to take your retail security to the next level? Contact us today for a consultation! 

Real Time Insights and Seamless Control for Enhanced Security

Kurangi biaya dan tingkatkan efisiensi operasional dengan teknologi EAS Remote Monitoring untuk operasional retail anda

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